Swhana is a senior professional with a 25-year career at a Fortune 500 insurance company, Mass Mutual. She is a DE&I champion, having served as Co-Founder and Co-Chair of a Diversity & Inclusion Council for a 900-employee division, as well as a senior officer of the company-wide Black/African American and Women’s Leadership Business Resource Groups (BRGs). She is an intentional team manager with 15 years of experience in directing large customer service teams; designing and leading recruitment efforts; onboarding personnel; and overseeing performance management and professional development activities. She has also served as a relationship manager for key partnerships, ensuring key performance indicators (KPI)s and process efficiencies were in place. Swhana also worked as the site lead for new service centers in Phoenix. Swhana brings project management, content development, problem solving, leadership skills and a people first mentality to all that she does. She attended Bay Path University where she obtained a bachelor's degree in Business Administration and a master's degree in Leadership & Negotiation. She is a forever student with a passion for paying those learnings forward. She married her best friend 25 years ago. They have a 24-year-old daughter. Representing her employer, Mass Mutual, she is currently participating in the two-year comprehensive nationwide corporate-focused CEO For Racial Equity Fellowship.